This post is by Ric Roberts, a developer at Swirrl who also contributes to Quite Useful.
Knowledge Management for Productivity
If a question about general knowledge comes up in conversation, it’s easy to immediately look it up on the web on your laptop or iPhone. If you’re watching a film and you can’t place where else you’ve seen one of the actors, you can instantly look it up on IMDB. You can even use services like Shazam to identify songs. Finding stuff at work should also be this easy, but it normally isn’t. Although the information you want probably exists somewhere in your organization, it’s often scattered across multiple systems or you might not have access to the specific shared drive where it lives.
Being able to easily access the current knowledge in your workplace helps you do your job better. It allows you to spend less time searching for information or tackling issues that others have already solved.
An Online Workspace for Sharing Knowledge

Swirrl is a web-based knowledge base application for helping your organization to capture, share and exploit its knowledge. Swirrl is based on the same priciples as wiki software. i.e. it’s an online workspace for sharing knowledge, holding discussions, and storing information - giving people quick and easy access to the information they need. Instead of communicating inefficiently by email, information can be stored in one easily accessible central location. Work can be stressful enough without having to worry about whether you’re looking at the latest version of something.
Web’s Simplest Online Database
Ward Cunningham, the grandfather of wikis, described the wiki as: The simplest online database that could possibly work. With Swirrl, we’ve taken this wiki database idea to the next level. Inspired by Wikipedia’s tables of information (like the one in the screenshot below about the skateboarder, Tony Hawk), Swirrl lets you assign attributes to the items you’re describing in your knowledge base.

However, unlike the tables in Wikipedia, you can search, browse and explore attributes of Swirrl-Items. In the future, more advanced search facilities and an API will allow users to harness the full power of this approach. Swirrl helps you to understand your data and do more with it.

A Web-Native Approach
One thing you might want to do is combine data held in Swirrl with data held in other systems. Behind the scenes Swirrl stores data as RDF, which gives users a flexible way to create simple data models, allowing data to be combined together in interesting ways. Swirrl implements the Linked Data approach, which is all about making data linkable and browseable in a web environment.
Using simplicity to our advantage

Swirrl doesn’t enforce a rigid structure or process for dealing with your information. Your knowledge base can grow organically as the experts on your data (i.e. the people in your organization who deal with it every day) use the application. The knowledge held within Swirrl is structured by categorising, tagging and linking items together.
The principles in Swirrl should be familiar to anyone who uses the web: i.e. comments, tags, links and simple web forms. We’ve avoided the need to learn a wiki markup language by using a WYSYIWYG approach to editing. (Techies can still have access to the raw html if they want more control). And by going down the hosted web application route, there is nothing to install or maintain, so you don’t need to waste your time fiddling about with configuring servers or software and there’s no need to get the IT department involved.

At Swirrl, we’ve tried to avoid the temptation to add complicated bells and whistles just because we can: we’ve concentrated on the features which we think are the most useful, and worked on making them easy to use. For technology to be useful, it shouldn’t get in the way of doing your job.